I measure all these factors in my unique profiling.
Emotional intelligence is an important leadership skill.
Leaders need to show a certain amount of self-control: A boss who is swayed by impulse or even starts shouting at every opportunity will look unprofessional and not particularly confident.
Understanding your state, noticing your own feelings and reactions to them. This awareness presupposes, of course, that people are even able to perceive their own feelings. Only then can they be socially skilled.
Only those who are aware of their own feelings can react appropriately to them. This makes them able to take decisions independently in a manner appropriate to the situation and without being led up the garden path by their emotions. With this mindset, there is plenty of evidence to suggest that better decisions get taken.
This is about the ability to be self-motivated, to set personal goals for yourself and to find joy in your work. This is also reflected as enthusiasm or passion. The stronger your intrinsic motivation, the better you’ll be able to keep negative feelings in check and deal with pressure from the outside. Among other things, this is also key to the success of any competitive athlete.
This describes the ability to perceive and respond appropriately to the thoughts and feelings of others. This requires a certain degree of knowledge of human nature and a basic ability to feel for and with other people. Especially in a business context, it’s customary in our culture to keep your feelings towards colleagues or your boss to yourself. This is precisely why empathic leaders have the advantage of being able to grasp and reflect the emotional state of their interlocuters through gestures, facial expressions, posture and the sound of their voice. Moreover, this behaviour will make a leader more popular.
Social skills assume a certain empathy to help you gauge how to react to other people’s feelings. An essential quality that contributes to the success of a company when it comes to relationship management and networking. Especially in today’s age of changing values, the effect of which is clearly evident between the different generations, social skills constitute a foundational capability to connect the generations and to understand, internalise and react appropriately to different expectations.
A manager’s EQ skills are reflected in the following areas, among others: Humanity, self-awareness, empathy, communication skills, tact, politeness, teamwork, ability to build bridges, conflict resolution, etc.